COVID-19 support for Volkswagen Financial Services customers
In the current uncertainty surrounding COVID-19, we are committed to supporting you as best we can. If you have been directly impacted by COVID-19 and are unable to meet your car loan repayments, please follow the below link to complete the Financial Hardship Application Form and Volkswagen Financial Services can assess your individual circumstances and eligibility. Once completed please follow the instructions on the form on how to submit your application. If you have any questions and would like to get in touch with our Hardship Assistance Team, please email assist@vwfs.com.au.
Alternatively you may call Volkswagen Financial Services on 1300 734 567, between 9am – 5pm (AEST), Monday – Friday.
If you have an existing Guaranteed Future Value (GFV) contract that is due to mature in the next month, and have been impacted by COVID-19, please contact remarketing@vwfs.com.au if you are unable to trade-in or return your vehicle at your dealership. If you would like to retain your vehicle, please contact retention@vwfs.com.au.
In the current uncertainty surrounding COVID-19, we are committed to supporting you as best we can. If you have been directly impacted by COVID-19 and are unable to meet your car loan repayments, please follow the below link to complete the Financial Hardship Application Form and Volkswagen Financial Services can assess your individual circumstances and eligibility. Once completed please follow the instructions on the form on how to submit your application. If you have any questions and would like to get in touch with our Hardship Assistance Team, please email assist@vwfs.com.au.
Alternatively you may call Volkswagen Financial Services on 1300 734 567, between 9am – 5pm (AEST), Monday – Friday.
If you have an existing Guaranteed Future Value (GFV) contract that is due to mature in the next month, and have been impacted by COVID-19, please contact remarketing@vwfs.com.au if you are unable to trade-in or return your vehicle at your dealership. If you would like to retain your vehicle, please contact retention@vwfs.com.au.
COVID-19 support for Volkswagen Financial Services customers
In the current uncertainty surrounding COVID-19, we are committed to supporting you as best we can. If you have been directly impacted by COVID-19 and are unable to meet your car loan repayments, please follow the below link to complete the Financial Hardship Application Form and Volkswagen Financial Services can assess your individual circumstances and eligibility. Once completed please follow the instructions on the form on how to submit your application. If you have any questions and would like to get in touch with our Hardship Assistance Team, please email assist@vwfs.com.au.
Alternatively you may call Volkswagen Financial Services on 1300 734 567, between 9am – 5pm (AEST), Monday – Friday.
If you have an existing Guaranteed Future Value (GFV) contract that is due to mature in the next month, and have been impacted by COVID-19, please contact remarketing@vwfs.com.au if you are unable to trade-in or return your vehicle at your dealership. If you would like to retain your vehicle, please contact retention@vwfs.com.au.
Choosing a new Volkswagen is so much more than just adding a new car to your garage. It’s a personal experience that deserves a finance solution to match. We’ve worked to make financing and leasing as simple, flexible and efficient as possible. This includes creating individual finance solutions that suit your budget, your lifestyle and your new Volkswagen. Because no-one understands Volkswagen vehicles like we do at Sutherland Volkswagen.
Choosing a new Volkswagen is so much more than just adding a new car to your garage. It’s a personal experience that deserves a finance solution to match. We’ve worked to make financing and leasing as simple, flexible and efficient as possible. This includes creating individual finance solutions that suit your budget, your lifestyle and your new Volkswagen. Because no-one understands Volkswagen vehicles like we do at Sutherland Volkswagen.
Ready to join the family?
Choosing a new Volkswagen is so much more than just adding a new car to your garage. It’s a personal experience that deserves a finance solution to match. We’ve worked to make financing and leasing as simple, flexible and efficient as possible. This includes creating individual finance solutions that suit your budget, your lifestyle and your new Volkswagen. Because no-one understands Volkswagen vehicles like we do at Sutherland Volkswagen.
Guaranteed Future Value^.
We’re out to prove that there still are some guarantees in life. We’ve developed Volkswagen Choice^ – a flexible finance solution that provides you with the assurance of knowing exactly what the minimum value of your vehicle will be at end of term. With Volkswagen Choice^, you can enjoy your car without worrying about what the future will bring, providing peace of mind.
If you’re looking for an exceptional deal on your next Volkswagen, this is the place to explore our latest offers. You could be enjoying the premium experience behind the wheel of your new Volkswagen before you know it.
Whether you’re looking to purchase your new Volkswagen outright with a Consumer Loan, or considering a Novated Lease through your salary package, we’ll be there to help you find the right option that suits your lifestyle.
From the self-employed to large corporations — there’s a Volkswagen Financial Services solution for every business. Our financial business products can help your company meet your business finance needs.
^The Volkswagen Choice Program consists of an option to return the vehicle to Volkswagen Financial Services (VFS)** at the end of the term and require VFS** to purchase the vehicle at an agreed price known as the Guaranteed Future Value or GFV as determined by VFS** and set out in your contract. At the end of the term, you can elect to: (1) trade-in the vehicle; (2) exercise the option to return the vehicle; or (3) retain the vehicle by paying the GFV. The GFV is not a representation by VFS** as to the likely market value of the vehicle as at the end of your contract. The option is available on new and demonstrator Volkswagen vehicles for selected models only. Please verify with your dealership the vehicles that are eligible for the program. The GFV will be reduced, and you will be liable for any loan contract deficit, if you exceed the nominated kilometre allowance and/or the vehicle is not in an acceptable condition in accordance with the Fair Wear and Tear Guide available at www.volkswagen.com.au. Other terms and conditions apply. The cost of the Volkswagen Choice Program is incorporated into the applicable interest rate. Please read the full terms and conditions. Please consider whether these products and services are appropriate for your circumstances. Before acting on any of the information on this page, please seek independent financial and tax advice. Full terms and conditions are available upon application. Available only to approved applicants of VFS**. Subject to credit assessment. Standard fees and charges apply. Fleet, government, rental buyers, hire car and chauffeur companies are excluded. Available at participating Volkswagen dealers. **VFS is a trading name of Volkswagen Financial Services Australia Pty Limited ABN 20 097 071 460. Australian Credit Licence 389344.
^The Volkswagen Choice Program consists of an option to return the vehicle to Volkswagen Financial Services (VFS)** at the end of the term and require VFS** to purchase the vehicle at an agreed price known as the Guaranteed Future Value or GFV as determined by VFS** and set out in your contract. At the end of the term, you can elect to: (1) trade-in the vehicle; (2) exercise the option to return the vehicle; or (3) retain the vehicle by paying the GFV. The GFV is not a representation by VFS** as to the likely market value of the vehicle as at the end of your contract. The option is available on new and demonstrator Volkswagen vehicles for selected models only. Please verify with your dealership the vehicles that are eligible for the program. The GFV will be reduced, and you will be liable for any loan contract deficit, if you exceed the nominated kilometre allowance and/or the vehicle is not in an acceptable condition in accordance with the Fair Wear and Tear Guide available at www.volkswagen.com.au. Other terms and conditions apply. The cost of the Volkswagen Choice Program is incorporated into the applicable interest rate. Please read the full terms and conditions. Please consider whether these products and services are appropriate for your circumstances. Before acting on any of the information on this page, please seek independent financial and tax advice. Full terms and conditions are available upon application. Available only to approved applicants of VFS**. Subject to credit assessment. Standard fees and charges apply. Fleet, government, rental buyers, hire car and chauffeur companies are excluded. Available at participating Volkswagen dealers. **VFS is a trading name of Volkswagen Financial Services Australia Pty Limited ABN 20 097 071 460. Australian Credit Licence 389344.
^The Volkswagen Choice Program consists of an option to return the vehicle to Volkswagen Financial Services (VFS)** at the end of the term and require VFS** to purchase the vehicle at an agreed price known as the Guaranteed Future Value or GFV as determined by VFS** and set out in your contract. At the end of the term, you can elect to: (1) trade-in the vehicle; (2) exercise the option to return the vehicle; or (3) retain the vehicle by paying the GFV. The GFV is not a representation by VFS** as to the likely market value of the vehicle as at the end of your contract. The option is available on new and demonstrator Volkswagen vehicles for selected models only. Please verify with your dealership the vehicles that are eligible for the program. The GFV will be reduced, and you will be liable for any loan contract deficit, if you exceed the nominated kilometre allowance and/or the vehicle is not in an acceptable condition in accordance with the Fair Wear and Tear Guide available at www.volkswagen.com.au. Other terms and conditions apply. The cost of the Volkswagen Choice Program is incorporated into the applicable interest rate. Please read the full terms and conditions. Please consider whether these products and services are appropriate for your circumstances. Before acting on any of the information on this page, please seek independent financial and tax advice. Full terms and conditions are available upon application. Available only to approved applicants of VFS**. Subject to credit assessment. Standard fees and charges apply. Fleet, government, rental buyers, hire car and chauffeur companies are excluded. Available at participating Volkswagen dealers. **VFS is a trading name of Volkswagen Financial Services Australia Pty Limited ABN 20 097 071 460. Australian Credit Licence 389344.
